VISA OFFICER
SELECTION CRITERIA
JOB DESCRIPTION
Duties of the position may include any and all of the following:
• Provide administrative support to the Visa Office.
• Undertake the duties of a Sub-Collector of Public Money.
• Assess applications for migration and/or temporary entry to Australia in accordance with Australian immigration law and policy.
• Effectively manage own and team’s caseloads under time pressures and within resource constraints;
• Deal with a range of clients and stakeholders, including other DIAC offices, and respond to enquiries. Provide accurate, timely and appropriate advice.
• Prepare correspondence to clients and stakeholders.
• Undertake case-related investigation, including site visits. Prepare clear and logical reports of such.
• Assist A-based officers and colleagues, including with ad hoc interpreting.
• Meet all Departmental standards as advised by the management of the section. This includes, but is not limited to the Code of Conduct, Client Service Standards and record-keeping requirements.
• Other duties and any and all reasonable directions as outlined by A-based officers.